Privacy notice
This Privacy Notice describes how Anytime Fitness facilities, located in the State of Qatar, including its officers, directors, employees, affiliates, volunteers, agents and authorized representatives including independent contractors (collectively, “Anytime”, “we,” “us,” or “our”) collects, uses, shares, and protects personal information. This Privacy Notice also tells you about your rights and choices with respect to your personal information, and how you can reach us to get answers to your questions.
A) Territories
This Privacy Notice covers our activities throughout State of Qatar.
You can jump to particular topics by going to the headings below:
- Information We Collect
- How We Use Information
- Sharing Of Information
- Your Choices
- How We Protect and Retain Information
- Transmission Of Information To Other Countries
- Third-Party Applications/Websites
- Changes To This Privacy Notice
- Children
- Contact Information
We collect information about you in a variety of ways, depending on how you interact with us and our websites, mobile applications, products, and services, including:
- Directly from you when you provide it to us, such as when you register for an account, sign up to receive communications from us, or contact us by phone, email, or otherwise.
- Automatically through the use of cookies, web beacons, server logs, and other similar technologies when you interact with our websites, mobile applications, advertisements, and emails.
- From other sources, including, for example, our affiliates, business partners, service providers, online social media networks, and other third parties, or from publicly available sources.
The following provides examples of the type of information that we collect in a variety of contexts and how we use that information.
Account Registration
When you create an account or register for our services, we collect your name, contact information (such as your email address, and phone number), profile username and password. We also collect information relating to the actions that you perform while logged into your account.
Cookies and First-Party Tracking
Cookies and Third-Party Tracking
Advertising Purposes
We engage in targeted advertising, including by converting email addresses into identifiers (either by us or using a third-party organization to deidentify the information).
Demographic Information
We collect personal information, such as your age or location.
Distance Information
When you use one of our mobile applications we collect your location from the GPS, Wi-Fi, and/or cellular technology on your device to determine your location and your distance from a location which offers our services.
Inquiries, Comments, and Feedback
If you contact us, we will collect your name and contact information (such as email address), as well as any other content that you send to us, in order to reply.
Mailing List
When you sign up for one of our mailing lists, we collect your email address or postal address (as applicable).
Mobile Devices
We collect information from your mobile device such as unique identifying information broadcast from your device when visiting our website or when visiting one of our locations.
Mobile Application Integrations
We collect information through integrations with HealthKit™ and/or Google Fit™, to allow us to personalize your app experience, to allow our coaches to measure your progress and adjust programming, and for other related uses.
Partner Promotion
We collect information that you provide as part of a co-branded promotion with another company.
Prospective Employees
If you are a prospective employee or employee, we may collect detailed information such as your first name, last name, email address, phone number, address, and related information to evaluate your qualifications for employment. This may include, among other things, your I.D. Providing this information is required to be considered for employment.
Prospective Franchisees
If you are a prospective franchisee, we may collect detailed information such as your first name, last name, email address, phone number, address, and general financial information such as liquidity and assets, to evaluate your qualifications for an affiliates franchise.
Public Health and Safety
In certain situations where a serious public health threat has been identified (e.g., Covid-19), we may collect information from employees, guests, and other individuals accessing our facilities. This may include medical and health information, such as body temperature, symptoms, and underlying health conditions.
Social Media Account Sign-In Feature
Surveys
When you participate in a survey, we collect information that you provide through the survey. If the survey is provided by a third-party service provider, the third party’s Privacy Notice applies to the collection, use, and disclosure of your information.
Sweepstakes or Contests
When you participate in a sweepstakes, contest, or other promotional activity, we collect information about you which includes contact information to notify you if you are selected.
Website Interactions
We use technology to monitor how you interact with our website. This may include which links you click on, or information that you type into our online forms. This may also include information about your device or browser.
Web Logs
When you visit our website, we automatically collect certain information, including your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to a computer when the internet is used), domain name, click-activity, referring website, and/or a date/time stamp for visitors.
In addition to the purposes and uses described above, we use information in the following ways:
- To identify you when you visit our websites or any of our locations.
- To provide products and services.
- To create and manage your account and/or membership
- To improve our websites, mobile applications, services, and product offerings.
- To conduct analytics and research.
- To communicate with you, such as to respond to and/or follow-up on your requests, inquiries, issues, or feedback.
- To send you electronic communications you have requested, such as text messages, push notifications and notifications through our mobile application or through your mobile device.
- To send marketing and promotional materials including information relating to our products, services, sales, or promotions, or those of our business partners.
- To develop and display content and advertising tailored to your interests and preferences.
- To detect and protect against malicious, deceptive, fraudulent, or illegal activity, including violation of our policies and terms and conditions, security incidents, and harm to the rights, property, or safety of our company and our users, employees, or others.
- To debug, identify and repair errors that impair existing intended functionality of our website and services.
- To comply with our legal or regulatory obligations, to establish or exercise our rights, and to defend against a legal claim.
- For internal administrative purposes, as well as to manage our relationships.
- For such other purposes as you may consent (from time to time).
Although the sections above describe our primary purposes for collecting your information, in some situations we may process your information for more than one purpose. Our collection and processing of your information may be based, depending on the circumstances, on your consent, the performance of a contract, or our obligations under applicable law.
In addition to the specific situations discussed elsewhere in this Privacy Notice, we may disclose personal information in the following situations:
- Affiliates and Acquisitions. We may share information with our corporate affiliates (e.g., parent companies, sister companies, subsidiaries, joint ventures, or other companies under common control). If another company acquires, or plans to acquire, our company, business, or our assets, we will also share information with that company, including at the negotiation stage.
- Franchisees and Business Partners. We may share information with our franchisees, or other business partners with whom we collaborate or work with to provide specific services to you.
- Other Disclosures without Your Consent. We may disclose information in response to subpoenas, warrants, or court orders, or in connection with any legal process, or to comply with relevant laws or regulations. We may also disclose your information in order to establish or exercise our rights, to defend against a legal claim, to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or violation of our policies.
- Partner Promotion. We may offer contests, sweepstakes, or other promotions with third-party partners. If you decide to enter a contest, sweepstakes, or promotion that is sponsored by a third-party partner, the information that you provide will be shared with us and with them, unless we receive a written objection from you regarding the same.
- Service Providers. We may share your information with your consent with service providers. Among other things, service providers may help us to maintain our website and/or mobile applications, conduct analytics, administer surveys, provide technical support, assist with customer services, and manage direct marketing programs on our behalf.
- Other Disclosures with Your Consent. We may disclose your information to other third parties when we have your consent or direction to do so.
As per the Personal Data Privacy Protection Law No. 13 of 2016, you have a right to make the following choices regarding your personal information:
- Access To Your Personal Information. You may request access to your personal information or confirmation that we have information about you.
- Changes To Your Personal Information. You may ask us to correct information that is inaccurate or incomplete. Note that we may keep historical information in our backup files as permitted by law. We rely on you to update and correct your personal information. You may edit or deactivate your account information or account at any time by signing into your account on the mobile application and navigating through your settings. If our website or mobile application does not permit you to update or correct certain information, you can contact us at the address described below in order to request that your information be modified.
- Deletion Of Your Personal Information. You may request that we delete your personal information. If required by law, we will grant a request to delete information, but you should note that in many situations we must keep your personal information to comply with our legal obligations, resolve disputes, enforce our agreements, or for another business purposes.
- Cookie and Tracking Preferences. You can manage your preferences for cookies and other tracking technologies at any time through our Cookie Settings, which will open the Preference Center. Please note that if you change browsers or devices, or clear your browser’s cookies or cache, you may need to update your preferences again. To opt out of marketing communications or submit a request regarding your personal data, please contact us at info@amf.qa
- Objection to or Restriction of Certain Processing. Unless determined otherwise by the operation of law, you may object to or restrict our processing of your personal information.
- Revocation Of Consent. Where we process your personal information based upon consent, you may revoke consent. Please note that withdrawing your consent may affect our ability to provide certain services where the processing is necessary to provide those services.
- Promotional Emails. You may choose to provide us with your email address for the purpose of allowing us to send free newsletters, surveys, offers, and other promotional materials to you, as well as targeted offers from third parties. You can stop receiving promotional emails by following the unsubscribe instructions in emails that you receive. If you decide not to receive promotional emails, we may still send you service-related communications.
- Promotional Mailings. If at any time you do not want to receive offers and/or circulars from us you can remove yourself from our mailing lists by emailing us (our contact information is below) with in the subject line along with your name, address, and zip code. Please note that our mailings are prepared in advance of their being sent. Although we will remove your name from our mailing list after receiving your request, you may still receive mailings from us that had been initiated prior to your name being removed.
- Promotional Text Messages. If you receive a text message from us that contains promotional information you can opt-out of receiving future text messages by replying “STOP.”
Please note, not all of the rights described above are absolute, and they do not apply in all circumstances. In some cases, we may limit or deny your request because the law permits or requires us to do so, or if we are unable to adequately verify your identity. We will not discriminate against individuals who exercise their privacy rights under Qatari law.
Submitting Requests. To exercise your applicable privacy rights or submit a privacy-related request, please contact us at info@amf.qa. We may need to verify your identity before processing your request. We will ask for information such as your name, email address, telephone number and club location. Following a request, we will make reasonable efforts to supply, correct or delete personal information about you in our files.
No method of transmission over the internet, or method of electronic storage, is fully secure. While we use reasonable efforts to protect your personal information from unauthorized access, use, or disclosure, we cannot guarantee the security of your personal information. In the event that we are required by law to inform you of a breach of your personal information we may notify you electronically, in writing, or by telephone, if permitted to do so by law.
Some of our websites and mobile applications permit you to create an account. When you do you will be prompted to create a password. You are responsible for maintaining the confidentiality of your password, and you are responsible for any access to or use of your account by someone else that has obtained your password, whether or not such access or use has been authorized by you. You should notify us of any unauthorized use of your password or account.
We retain your personal information for only as long as necessary to fulfil the purposes outlined in this Privacy Notice, including for the purposes of satisfying any legal, accounting, or reporting requirements, unless a longer retention period is required or permitted by law. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure of the information, the purposes for which we obtained the information and whether we can achieve those purposes through other means, as well as applicable legal requirements.
As a multi-national company, we transmit information between and among our systems. As a result, your information may be processed in a foreign country where privacy laws may be less stringent than the laws in your country. Nonetheless, where possible we take steps to treat personal information using the same privacy principles that apply pursuant to the law of the country in which we first received your information. By submitting your personal information to us you agree to the transfer, storage, and processing of your information in a country other than your country of residence including, but not necessarily limited to, the United States.
If you would like further information related to our use of Standard Contractual Clauses or International Data Transfer Agreement/s, please feel free to contact us using the information within the Contact Information section below.
For your convenience, we may provide links to websites and other third-party content or services that we do not own or operate. The websites and third-party content to which we link may have separate privacy notices or policies. Please note, we have no control over the privacy practices websites or services that we do not own. We encourage you to review the privacy policies of any third-party website or application for details about such third party’s privacy practices.
Our Privacy Notice includes an “effective” and “last updated” date. The effective date refers to the date that the current version took effect. The last updated date refers to the date that the current version was last substantively modified.
Our website and online services are intended for individuals aged 18 years or older. We do not knowingly collect personal information through our online services from individuals under the age of 18.
If you have any questions, comments, or complaints concerning our privacy practices, or if you need to access this Privacy Notice in an alternative format due to having a disability, please contact us at the appropriate address below. We will attempt to respond to your requests and to provide you with additional privacy-related information.
Anytime Fitness
Doha
State of Qatar
This Privacy Notice and our processing of personal information are subject to the applicable laws of the State of Qatar, including Law No. 13 of 2016 on Protecting Personal Data Privacy.
Effective Date: 1 August 2025
Last Update: 29 September 2026